Post-Sale Installation Services

ECRA SRL

Italy

ECRA S.r.l. specializes in medical visualization systems, offering a comprehensive range of solutions that include DICOM diagnostic monitors for general radiology, mammography, and anatomical pathology; complete PACS reporting stations (workstations and validated graphics cards); Medical Panel PCs for critical areas; operating room solutions; as well as medical supports for monitors suitable for every installation context, such as carts, wall-mounted arms, and ceiling-mounted or wall-mounted supports. The offering is completed by medical keyboards and mice, innovative solutions with artificial intelligence applications in the healthcare field, medical tablets, and medical box PCs. ECRA products are classified as Medical Devices pursuant to Regulation (EU) 2017/745 (MDR) and are specifically designed for different areas of use, supporting clinical and diagnostic processes. The company primarily serves public and private healthcare facilities, offering solutions designed to improve operational efficiency, quality of healthcare services, and patient safety. With over fifteen years of experience in the sector, ECRA distinguishes itself through an approach focused on quality, technological innovation, and full integration of its solutions with existing healthcare ecosystems. Thanks to consolidated expertise and in-depth knowledge of sector dynamics, it is able to support customers through all phases of the process: from design to supply configuration, through to follow-up, which includes installation, testing, assistance, and full-risk warranty with replacement units (swap), 24/7 active help desk, and a dedicated portal for training and quality management. ECRA also offers DICOM calibration services and quality assurance (QA) in compliance with international regulations and AAPM and IEC guidelines. The company has two specialized technical centers in Milan and Salerno, with technicians distributed throughout the national territory, in order to guarantee Next Business Day (NBD) or faster intervention times. ECRA S.r.l. is also a Barco Gold Partner and official Advantech distributor for the medical sector.